State of New York
Dataset Description
The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not individual-level responses) and includes fields such as month, time period, mode, bus type, question text, category, measure, score grain, score type, score, and sample size.
Organization: State of New York
Organization URL: https://catalog.data.gov/organization/new-york
Last updated: 2026-04-25
Tags: commendations, customer engagement, customer service, customers, feedback, nyct, passenger environment, pulse surveys, responses, safety, satisfaction, station, subway, subway lines, subway stations, surveys