5.01 Quality Of Business Services (summary)

Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".

This page provides data for the Quality of Business Services performance measure.

The performance measure dashboard is available at 5.01 Quality of Business Services.

Additional Information

Source: Business Survey (Vendor: ETC Institute)
Contact: Wydale Holmes
Contact E-Mail: wydale_holmes@tempe.gov
Data Source Type: .pdf, Excel
Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.
Publish Frequency: Every other year
Publish Method: Manual, .pdf
Data Dictionary
Organization: City of Tempe
Organization URL: https://catalog.data.gov/organization/tempe-az
Last updated: 2025-11-14T17:52:21.468Z
Tags: Financial Stability and Vitality, Quality of Business Services (PM 5.01), business survey