State of New York
Dataset Description
Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance indicators allow comparative analysis of customer service, identification of overall trends in customer service, and identification of service deficiencies.
Organization: State of New York
Last updated: 2020-11-12T04:00:23.334485
Tags: customer-service, performance-indicators, service-quality