2.04 City Website Satisfaction (summary)

This dataset comes from the Annual Community Survey question related to satisfaction with the the city website. Respondents are asked to provide their level of satisfaction related to the “Usefulness of the City's website” on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (without "don't know" as an option).

The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level.

This page provides data for the City Website Quality Satisfaction performance measure.

The performance measure dashboard is available at 2.04 City Website Satisfaction.

Additional Information

Source: Community Attitude Survey ( Vendor: ETC Institute)

Contact: Wydale Holmes

Contact E-Mail: Wydale_Holmes@tempe.gov

Data Source Type: Excel and PDF

Preparation Method: Extracted from Annual Community Survey results

Publish Frequency: Annual

Publish Method: Manual

Data Dictionary
Organization: City of Tempe
Last updated: 2024-02-09T15:08:20.398700
Tags: city, city-website-satisfaction-pm-2-04, community-attitude-survey, community-survey, customer, strong-community-connections, website