City of Tempe
Dataset Description
The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.
This page provides data for the Fire Services Satisfaction performance measure.
The performance measure dashboard is available at 1.04 Fire Services Satisfaction
Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey.
Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators.
Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset.
Additional Information
Source: Tempe Fire Medical Rescue Customer Satisfaction Survey
Contact: Pamela Bayless
Contact E-Mail: Pamela_Bayless@tempe.gov
Data Source Type: Survey123
Preparation Method: Hosted view of original survey data with personal identifiable information removed
Publish Frequency: Monthly (Fire Customer Survey)
Publish Method: Automated
Data Dictionary
Organization: City of Tempe
Organization URL: https://catalog.data.gov/organization/tempe-az
Last updated: 2026-04-27T22:09:11.741Z
Tags: EMS, Fire, Fire Services Satisfaction (PM 1.04), Safe and Secure Communities, survey