About this Dataset

Performance Metrics - Innovation & Technology - 311 Website Availability

The 311 website allows residents to submit service requests or check the status of existing requests online. The percentage of 311 website uptime, the amount of time the site was available, and the target uptime for each week are available by mousing over columns. The target availability for this site is 99.5%.
Organization: City of Chicago
Last updated: 2020-11-10T16:55:27.330336
Tags: performance-metrics, service-delivery, technology

Tables

Table 1

@usgov.city_of_chicago_performance_metrics_innovation_technol_463e20f7.table_1

5.66 kB
25 rows
6 columns

CREATE TABLE table_1 (
  "week" VARCHAR,
  "total_downtime_minutes" BIGINT  -- Total Downtime (minutes),
  "csr_site_uptime" DOUBLE  -- CSR Site Uptime (%),
  "target_uptime" DOUBLE  -- Target Uptime (%),
  "weeks_target_was_achieved" VARCHAR,
  "weeks_target_was_not_achieved" VARCHAR
);