About this Dataset

EMS - Customer Satisfaction By Month

ATCEMS conducts phone surveys of all patients or their family members for whom the department has a valid phone number. The survey is performed within 72 hours of department contact with the patient. This table contains data describing patient satisfaction with ATCEMS services in response to a question posed in the survey.
Organization: City of Austin
Last updated: 2020-11-12T13:27:07.006790
Tags: 911, ambulance, atcems, austin, customer-satisfaction, emergency-medical-services, ems, survey-results, travis-county

Tables

Table 1

@usgov.city_of_austin_ems_customer_satisfaction_by_month.table_1

8.42 kB
101 rows
6 columns

CREATE TABLE table_1 (
  "month_key" BIGINT,
  "month_year" VARCHAR,
  "count_respondents" BIGINT  -- Count - Respondents,
  "count_satisfied_or_very_satisfied_responses" BIGINT  -- Count – Satisfied Or Very Satisfied Responses,
  "percent_satisfied_or_very_satisfied_responses" DOUBLE  -- Percent – Satisfied Or Very Satisfied Responses,
  "target_percent_satisfied_or_very_satisfied_responses" BIGINT  -- Target – Percent Satisfied Or Very Satisfied Responses
);