Financial Consumer Complaints Dataset

NLP resources on Financial Consumer Complaint Database

@kaggle.sherrytp_consumer_complaints

Table List

1 table(636.46 MB)

Complaints

@kaggle.sherrytp_consumer_complaints.complaints

636.46 MB
3093136 rows
18 columns

date_received Date Received	product Product	sub_product Sub-product	issue Issue	sub_issue Sub-issue	consumer_complaint_narrative Consumer Complaint Narrative	company_public_response Company Public Response	company Company	state State	zip_code ZIP Code	tags Tags	consumer_consent_provided Consumer Consent Provided?	submitted_via Submitted Via	date_sent_to_company Date Sent To Company	company_response_to_consumer Company Response To Consumer	timely_response Timely Response?	consumer_disputed Consumer Disputed?	complaint_id Complaint ID
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Improper use of your report	Reporting company used your report improperly	nan	nan	EQUIFAX, INC.	TX	78541	Servicemember	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222374
Thu Oct 13 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Improper use of your report	Reporting company used your report improperly	In accordance with the fair credit reporting act XXXX account XXXX XXXX # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX …	Company has responded to the consumer and the CFPB and chooses not to provide a public response	TRANSUNION INTERMEDIATE HOLDINGS, INC.	GA	30043	nan	Consent provided	Web	Thu Oct 13 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Closed with explanation	Yes	nan	6079679
Thu Oct 13 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Incorrect information on your report	Information belongs to someone else	This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law. Again, I was going through my records & noticed the fraudulent accounts which do not belong to me STILL reposting on my file in Tr…	Company has responded to the consumer and the CFPB and chooses not to provide a public response	TRANSUNION INTERMEDIATE HOLDINGS, INC.	CA	90660	nan	Consent provided	Web	Thu Oct 13 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Closed with non-monetary relief	Yes	nan	6076990
Wed Oct 12 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Incorrect information on your report	Personal information incorrect	nan	Company has responded to the consumer and the CFPB and chooses not to provide a public response	TRANSUNION INTERMEDIATE HOLDINGS, INC.	PA	19148	nan	Consent not provided	Web	Wed Oct 12 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Closed with non-monetary relief	Yes	nan	6080312
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Incorrect information on your report	Information belongs to someone else	nan	nan	TRANSUNION INTERMEDIATE HOLDINGS, INC.	OH	44130	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222634
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Incorrect information on your report	Information belongs to someone else	nan	nan	EQUIFAX, INC.	DC	20018	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222220
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Incorrect information on your report	Account information incorrect	nan	nan	EQUIFAX, INC.	NC	28412	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222554
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit reporting	Improper use of your report	Reporting company used your report improperly	nan	nan	EQUIFAX, INC.	NC	27983	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222392
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit repair services	Fraud or scam	nan	nan	nan	EQUIFAX, INC.	DE	19701	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222504
Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	Credit reporting, credit repair services, or other personal consumer reports	Credit repair services	Fraud or scam	nan	nan	nan	EQUIFAX, INC.	DE	19804	nan	nan	Web	Sat Nov 19 2022 00:00:00 GMT+0000 (Coordinated Universal Time)	In progress	Yes	nan	6222585


CREATE TABLE complaints (
  "date_received" TIMESTAMP,
  "product" VARCHAR,
  "sub_product" VARCHAR,
  "issue" VARCHAR,
  "sub_issue" VARCHAR,
  "consumer_complaint_narrative" VARCHAR,
  "company_public_response" VARCHAR,
  "company" VARCHAR,
  "state" VARCHAR,
  "zip_code" VARCHAR,
  "tags" VARCHAR,
  "consumer_consent_provided" VARCHAR,
  "submitted_via" VARCHAR,
  "date_sent_to_company" TIMESTAMP,
  "company_response_to_consumer" VARCHAR,
  "timely_response" VARCHAR,
  "consumer_disputed" VARCHAR,
  "complaint_id" BIGINT
);