The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.
Use this dataset to classify what product or service a complaint is pointing to, given the complaint narrative provided by the customer.
Link: https://catalog.data.gov/dataset/consumer-complaint-database