Dataset: Financial Consumer Complaints Dataset

About this Dataset

Financial Consumer Complaints Dataset

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

Use this dataset to classify what product or service a complaint is pointing to, given the complaint narrative provided by the customer.
Link: https://catalog.data.gov/dataset/consumer-complaint-database

Tables

Complaints

@kaggle.sherrytp_consumer_complaints.complaints

636.46 MB
3093136 rows
18 columns


CREATE TABLE complaints (
  "date_received" TIMESTAMP,
  "product" VARCHAR,
  "sub_product" VARCHAR,
  "issue" VARCHAR,
  "sub_issue" VARCHAR,
  "consumer_complaint_narrative" VARCHAR,
  "company_public_response" VARCHAR,
  "company" VARCHAR,
  "state" VARCHAR,
  "zip_code" VARCHAR,
  "tags" VARCHAR,
  "consumer_consent_provided" VARCHAR,
  "submitted_via" VARCHAR,
  "date_sent_to_company" TIMESTAMP,
  "company_response_to_consumer" VARCHAR,
  "timely_response" VARCHAR,
  "consumer_disputed" VARCHAR,
  "complaint_id" BIGINT
);