Consumer Complaint Database
Insights and Trends in Consumer Grievances
@kaggle.kirbysasuke_consumer_complaints
Insights and Trends in Consumer Grievances
@kaggle.kirbysasuke_consumer_complaints
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.
CREATE TABLE complaints (
"date_received" TIMESTAMP,
"product" VARCHAR,
"sub_product" VARCHAR,
"issue" VARCHAR,
"sub_issue" VARCHAR,
"consumer_complaint_narrative" VARCHAR,
"company_public_response" VARCHAR,
"company" VARCHAR,
"state" VARCHAR,
"zip_code" VARCHAR,
"tags" VARCHAR,
"consumer_consent_provided" VARCHAR -- Consumer Consent Provided?,
"submitted_via" VARCHAR,
"date_sent_to_company" TIMESTAMP,
"company_response_to_consumer" VARCHAR,
"timely_response" VARCHAR -- Timely Response?,
"consumer_disputed" VARCHAR -- Consumer Disputed?,
"complaint_id" BIGINT
);Anyone who has the link will be able to view this.