Baselight

Global Financial Inclusion And Consumer Protection Survey

Survey data on financial inclusion and consumer protection

@worldbank.global_financial_inclusion_and_consumer_protection_survey

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About this Dataset

Global Financial Inclusion And Consumer Protection Survey

Extensive dataset benchmarking efforts by financial sector authorities to improve the enabling environment for financial inclusion and financial consumer protection.

Tables

629 Does The Alternative Dispute Resolution (ADR) Entity Analyze The Complaints Data To Identify Trends? #VHMF 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ad
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ad (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

619 Does The Alternative Dispute Resolution (ADR) Entity Also Cover Non-financial Services? #VHMB 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_an
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_an (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

612 Is There An Out-of-court Alternative Dispute Resolution (ADR) Scheme That Provides Both Binding Decisions And Mediation Services? #VHLA 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_bm
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_bm (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

613 Is There An Out-of-court Alternative Dispute Resolution (ADR) Scheme That Provides Binding Decisions Only? #VHLA 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_bo
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_bo (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

627 Does The Alternative Dispute Resolution (ADR) Entity Require That Consumers First Submit Their Complaints To The Relevant Financial Institution? #VHME 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ci
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ci (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

630 Does The Alternative Dispute Resolution (ADR) Entity Communicate Complaint Trends To The Regulator? #VHMF 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ct
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ct (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

628 Does The Alternative Dispute Resolution (ADR) Entity Maintain A Database Of Registered/recorded Complaints? #VHMF 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_dc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_dc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

623 Is The Alternative Dispute Resolution (ADR) Entity Funded From The Budget Of A Specific Government Agency? #VHMD 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fa
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fa (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

626 Is The Alternative Dispute Resolution (ADR) Entity Funded By A Combination Of Government And Other Sources? #VHMD 04

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

622 Is The Alternative Dispute Resolution (ADR) Entity Funded From A Budget Allocated By The Central Government? #VHMD 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fg
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fg (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

624 Is The Alternative Dispute Resolution (ADR) Entity Funded By A Financial Industry Association? #VHMD 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fi
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fi (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

625 Is The Alternative Dispute Resolution (ADR) Entity Funded By Direct Contributions Of Its Members? #VHMD 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fm
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fm (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

618 Does The Alternative Dispute Resolution (ADR) Entity Focus Only On Financial Services? #VHMB 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_fo
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_fo (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

639 Are Agents Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 06

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ag
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ag (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

638 Are ATM Transactions Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 05

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_at
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_at (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

637 Is Bundling Or Tying Of Products Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 04

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_bl
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_bl (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

649 Are Current Accounts Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 06

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ca
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ca (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

643 Are Credit Cards Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_cc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_cc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

646 Are Consumer Loans Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_cl
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_cl (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

648 Are Deposit Accounts Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 05

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_da
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_da (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

644 Are Debit Cards Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_dc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_dc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

634 Are Excessive Interest Or Fees Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ec
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ec (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

652 Are E-money Products Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 09

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_em
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_em (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

635 Is Fraud Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_fd
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_fd (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

645 Are Mortgage Or Housing Loans Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_hl
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_hl (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

650 Is Life Insurance Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 07

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_li
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_li (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

647 Are Micro Loans Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 04

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ml
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ml (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

651 Is Non-life Insurance Among The Top-three Products Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHOA 08

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ni
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ni (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

642 Are Other Issues Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 09

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ot
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ot (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

641 Is Product Switching Or Closure Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 08

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_pc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_pc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

633 Are Unclear Interest Or Fees Among The Top Three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_uc
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_uc (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

640 Are Unpaid Insurance Claims Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 07

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ui
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ui (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

636 Are Mistaken Or Unauthorized Transactions Among The Top-three Issues Complained About To The Alternative Dispute Resolution (ADR) Entity? #VHNA 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ic_ut
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ic_ut (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

621 Is The Alternative Dispute Resolution (ADR) Entity Independent From The Financial Sector Regulator? #VHMC 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ir
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ir (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

617 Is The Alternative Dispute Resolution (ADR) Entity A Mandatory, Industry-based Entity? #VHMA 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_mi
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_mi (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

614 Is There An Out-of-court Alternative Dispute Resolution (ADR) Scheme That Provides Mediation Services Only? #VHLA 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_mo
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_mo (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

631 Does The Alternative Dispute Resolution (ADR) Entity Regularly Publish Complaint Statistics? #VHMF 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_ps
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_ps (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

632 Does The Alternative Dispute Resolution (ADR) Entity Report Complaint Statistics To The Regulator? #VHMF 04

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_rs
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_rs (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

611 Is There An Out-of-court Alternative Dispute Resolution (ADR) Entity That Provides Consumers Of Financial Services Affordable And Efficient Recourse With A Third Party? #VHLA 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_rt
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_rt (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

615 Is The Alternative Dispute Resolution (ADR) Entity A Statutory Entity? #VHMA 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_se
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_se (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

616 Is The Alternative Dispute Resolution (ADR) Entity A Voluntary, Industry-based Entity? #VHMA 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_vi
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_vi (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

620 Is The Alternative Dispute Resolution (ADR) Entity Established Within The Financial Sector Regulator? #VHMC 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_as_wr
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_as_wr (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

607 Do Laws Or Regulations Set Standards For Accessibility In Resolving Customer Complaints? #VHKB 03

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_ac
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_ac (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

605 Do Laws Or Regulations Require Financial Institutions To Have A Designated Office Or Unit For Resolving Customer Complaints? #VHKB 01

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_du
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_du (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

610 Do Laws Or Regulations Set Standards For Providing Consumers The Details Of A Relevant External Dispute Resolution Mechanism (if Any)? #VHKB 06

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_em
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_em (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

604 Do Laws Or Regulations Require Implementing Procedures And Processes To Resolve Customer Complaints? #VHKB 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_ip
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_ip (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

609 Do Laws Or Regulations Set Standards For Reporting Complaints Data To A Government Agency? #VHKB 05

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_rg
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_rg (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

608 Do Laws Or Regulations Set Standards For Record-keeping Of Customer Complaints? #VHKB 04

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_rk
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_rk (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

603 Do Laws Or Regulations Set Standards For Complaints Resolution And Handling By Financial Institutions? #VHKA 00

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_st
  • 3.48 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_st (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

606 Do Laws Or Regulations Set Standards For Timeliness Of Response To Customer Complaints By Financial Institutions? #VHKB 02

@worldbank.global_financial_inclusion_and_consumer_protection_survey.fb_fcp_disr_ch_tr
  • 3.47 kB
  • 124 rows
  • 3 columns
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CREATE TABLE fb_fcp_disr_ch_tr (
  "economy" VARCHAR,
  "year" BIGINT,
  "value" DOUBLE
);

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