About this Dataset

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after visiting the Customer Centre in West Offices. Feedback is collated and reported monthly and is presented as the percentage of respondents who have rated the service positively. Data can be viewed in conjunction with Customer Centre waiting times.
Publisher name: City of York Council
Last updated: 2024-09-10T23:20:35Z

Tables

Performance Indicator : CFS01

@ukgov.kpi_cfs01.performance_indicator_cfs01

12.49 kB
242 rows
8 columns

CREATE TABLE performance_indicator_cfs01 (
  "kpiid" VARCHAR,
  "kpiname" VARCHAR,
  "value" VARCHAR,
  "datatype" VARCHAR,
  "period" VARCHAR,
  "startdate" TIMESTAMP,
  "enddate" TIMESTAMP,
  "collectionfrequency" VARCHAR
);