Helpline Activity

CREATE TABLE helpline_activity (
  "date" TIMESTAMP,
  "callsreceived" BIGINT,
  "callsanswereddirectly" BIGINT,
  "callsansweredkpitarget" BIGINT,
  "callsforwardedtopolicy" BIGINT,
  "socialmediamessages" VARCHAR,
  "messagesanswereddirectly" VARCHAR,
  "messagesansweredkpitarget" VARCHAR,
  "messagesforwardedtopolicy" VARCHAR,
  "emailsreceived" BIGINT,
  "emailsanswereddirectly" BIGINT,
  "emailsansweredkpitarget" BIGINT,
  "emailsforwardedtopolicy" BIGINT
);