Dataset: Customer Services Contact Enquiries

About this Dataset

Customer Services Contact Enquiries

DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE
Information showing customer contact to our Contact Centre and One Stop Centres by month.

Dataset Guidance

F2F = Face-to-face (One Stop Centre)
CC = Contact centre (Call centre/telephone)

Please note

Leeds City Council has recently changed systems to record this information. As such, there are current difficulties in producing this report as has previously been the case. We're working hard to rectify the problem and hope to begin publishing the monthly report as soon as possible and to fill in the gaps back to October 2017.
Publisher name: Leeds City Council
Last updated: 2024-09-14T09:37:18Z

Tables

March 2015

@ukgov.customer_services_contact_enquiries.march_2015

23.97 KB
5570 rows
7 columns


CREATE TABLE march_2015 (
  "created_month" VARCHAR,
  "f2f_cc" VARCHAR,
  "created_at_location" VARCHAR,
  "service" VARCHAR,
  "enquiry_type" VARCHAR,
  "total" VARCHAR,
  "postcode_trunc" VARCHAR
);

October 2017

@ukgov.customer_services_contact_enquiries.october_2017

54.79 KB
8334 rows
9 columns


CREATE TABLE october_2017 (
  "created_date" TIMESTAMP,
  "f2f_cc" VARCHAR,
  "source" VARCHAR,
  "created_at_location" VARCHAR,
  "service" VARCHAR,
  "enquiry_type" VARCHAR,
  "enquiry_subtype" VARCHAR,
  "locality" VARCHAR,
  "postcode" VARCHAR
);

April 2013

@ukgov.customer_services_contact_enquiries.april_2013

22.98 KB
5082 rows
7 columns


CREATE TABLE april_2013 (
  "created_month" VARCHAR,
  "f2f_cc" VARCHAR,
  "created_at_location" VARCHAR,
  "service" VARCHAR,
  "enquiry_type" VARCHAR,
  "total_contact" VARCHAR,
  "postcode_trunc" VARCHAR
);

June 2014

@ukgov.customer_services_contact_enquiries.june_2014

22.41 KB
4869 rows
7 columns


CREATE TABLE june_2014 (
  "created_month" VARCHAR,
  "f2f_cc" VARCHAR,
  "created_at_location" VARCHAR,
  "service" VARCHAR,
  "enquiry_type" VARCHAR,
  "total_contact" VARCHAR,
  "postcode_trunc" VARCHAR
);