Affordable Houses Customer Survey

Plymouth City Council

@ukgov.affordablehousescustomersurvey

Table List

1 table(81.37 KB)

Affordable Housing Customer Survey

@ukgov.affordablehousescustomersurvey.affordable_housing_customer_survey

81.37 KB
86 rows
74 columns

ref_no Ref No	rp RP	scheme Scheme	tenure Tenure	type Type	bed Bed	residents Residents	dhc DHC	h2bsw H2BSW	other Other	if_you_answered_other If You Answered Other	how_did_you_apply_tell_us_more How Did You Apply - Tell Us More	enough_info Enough Info?	useful_info Useful Info?	rp_service RP Service	rp_service_comments Rp Service Comments	well_designed Well Designed	storage_space Storage Space	struggle_to_store Struggle To Store?	layout Layout	kitchen_style Kitchen Style	prefered_kitchen Prefered Kitchen	noise Noise?	what_noise What Noise?	shared_areas Shared Areas	like_most Like Most?	like_least Like Least?	financial_support Financial Support?	finance_support Finance Support?	affordable Affordable?	affordable_comment Affordable Comment?	energy_bills Energy Bills	energy Energy	car Car?	parking Parking?	viparking ViParking?	parking_comments Parking Comments	no_cars No. Cars	safe_home Safe Home?	safe_outside Safe Outside?	tum_safe_out TUM Safe Out	home_attractive Home Attractive?	home_attractiveness_comment Home Attractiveness Comment	street_attractive Street Attractive?	street_attractiveness_comment Street Attractiveness Comment	shops Shops	schools Schools	parks Parks	community Community	health Health	public_transport Public Transport	n_1 1	n_2 2	n_3 3	n_4 4	n_5 5	n_6 6	n_7 7	n_8 8	n_9 9	n_10 10	n_11 11	n_12 12	disability Disability	have_adaptions_been_made Have Adaptions Been Made	overall_satisfaction Overall Satisfaction	comments Comments	age Age	gender Gender
245	Westward	273 Tavistock	Rented	House	3	No answer	Good				Need a larger property	Yes		Good		No	Satisfied		Dissatisfied	Separate Kitchen	Kitchen / Diner	Yes	Noise from the main road (Tavistock Road)	Yes	The storage space and the location	The size of the kitchen and bedroom	No		No	£633 PCM is expensive for a social house.	Cheaper	Because of solar panels.	Yes	Yes	Yes		2	Yes	Yes		Yes		Yes		Good	Good	Good	Good	Very Good	Good	Size of home	Appearance of scheme / home	Facilities in home	Layout of home	Amount of storage space	Feeling safe	Sound insulation	Defect / repair service	Local area	front / back gardens	Layout of estate	Other	No		Dissatisfied	The kitchen size is the main issue in the house. It is a bit narrow and the space can only just fit two people. I would recommend a kitchen diner for future accommodation.	26-50	Female
249	Westward	273 Tavistock	Shared Ownership	House	2	No answer			Very Good	Westward Housing	To become a home owner	No	It would have been useful to see plans and have room sizes	Good		Yes	Satisfied		Satisfied			No		Yes	The size	Nothing	No		No		No difference		Yes	Yes	No		1	Yes	Yes		Yes		Yes	Although someone has dumped a wardrobe and carpet in our bay.	Good	Good	Good	Good	Good	Good	Appearance of scheme / home	Feeling safe	Size of home	Sound insulation	Local area	Layout of estate	Amount of storage space	front / back gardens	Layout of home	Facilities in home	Defect / repair service	Other	No		Satisfied		26-50	Male
251	Westward	273 Tavistock	Shared Ownership	House	2	1			OK		Asked to leave by family or friends	No	More in-depth information on shared ownership. Information on design and construction of home (My home is designed as a 'home for life' which I have subsequently discovered)	OK	Issues with the property are reported to the Housing Association who inform the builder but one one checks the work is satisfactorily completed from the Housing Association.	Yes	Satisfied		Satisfied	Separate Kitchen	Seperate Kitchen	No	Not often, but traffic noise is an issue.	Yes	Good sound insulation and quiet neighbours. Good size for my needs and good location.	Frustrated with the finish of the property and the easily avoidable snags.	No		Yes	Only affordable through Shared Ownership scheme.	Cheaper	Solar panels, better insulation and efficient appliances / boiler	Yes	Yes	No	Some households require more than one parking space which restricts the use of free visitor spaces.	1	Yes	Yes		Yes		Yes		Good	N/A	OK	Good	OK	Good	Feeling safe	Sound insulation	Facilities in home	Defect / repair service	front / back gardens	Appearance of scheme / home	Layout of home	Size of home	Amount of storage space	Layout of estate	Local area	Other	No		Neutral		26-50	Male
254	Westward	273 Tavistock	Shared Ownership	House	3	No answer		Good			Other	Yes		Good		Yes	Dissatisfied	Christmas decorations / suit cases etc.	Satisfied	Separate Kitchen	Kitchen / Diner	No		Yes	The location and Size	A bigger garden would be nice	No		Yes		More expensive	Larger property than I had before.	Yes	Yes	No		2	Yes	Yes		Yes		Yes		Good	Good	OK	Good	Very Good	Very Good	Feeling safe	Size of home	front / back gardens	Facilities in home	Layout of home	Appearance of scheme / home	Amount of storage space	Local area	Layout of estate	Defect / repair service	Sound insulation	Other	No		Satisfied		26-50	Female
255	Westward	273 Tavistock	Shared Ownership	House	3	No answer		Good			Need a larger property	Yes		Good		Yes	Satisfied	The kitchen is a bit on the small size. As is that bathroom.	Satisfied	Separate Kitchen		No		Yes	Allocated parking directly outside, very quiet, seems to be energy efficient.	Kitchen and bathroom sizes.	No		Yes		No difference		Yes	Yes	No	Homeowners with allocated parking tend not to use them and park on the pavement directly outside of their doors.	2	Yes	Yes		Yes	Although not 100% sure on the blue and purple cladding.	Yes		Very Good	Good	Good	Very Good	Good	Very Good													No		Satisfied		26-50	Male
100	Aster	Astor Centre	Rented	Flat	2	No answer	Very Good				Asked to leave by family or friends	Yes		Very Good		Yes	Very satisfied		Very satisfied	Kitchen Diner		No		Yes	The best thing about my home is the beautiful view. I also love that I have a lot of space.	I least like the storage downstairs for the bins.	Yes	Housing benefit	No		Much more expensive	I have another child now so I tend to be doing a lot more washing!	Yes	Yes	Yes		1	Yes	Yes		Yes		Yes		Very Good	Very Good	Very Good	Good	Very Good	Very Good	Feeling safe	Size of home	Facilities in home	Amount of storage space	Defect / repair service	Appearance of scheme / home	Layout of home	Local area	Sound insulation	Layout of estate	front / back gardens	Other	No		Very Satisfied	My flat is a new build and I am so happy with it. It has so much space for me and my 2 children. It looks modern, fresh and the view is amazing. The first time I saw my flat after it was built, I cried with happiness to think how lucky me and my children are. I am very grateful.	19-25	Female
104	Aster	Astor Centre	Rented	Flat	1	1	Very Good				Downsizing to smaller property	Yes		Very Good		Yes	Dissatisfied	Laundry items: Ironing board, mop/bucket, clothes airier etc.	Satisfied	Kitchen Diner	Seperate Kitchen	No		Yes	Privacy the view and the security	Small living area	No		Yes		No difference	Difficult to assess until I have lived here longer.	Yes	Yes	Yes		1	Yes	Yes		Yes		Yes		Poor	N/A	Very Good	OK	Good	Good	Local area	Facilities in home	Defect / repair service	Sound insulation	Layout of estate	Layout of home	Feeling safe	Appearance of scheme / home	Amount of storage space	Size of home	front / back gardens	Other	No		Very Satisfied		51-65	Female
3	Tamar	Cromwell Road	Rented	House	3	3	Very Good				Downsizing to smaller property	Yes		Very Good		Yes	Satisfied		Very satisfied	Kitchen Diner	Kitchen / Diner	Yes	Doors being slammed shut. Taxi's waiting out the front and back with engines running late at night. Waiting for calls, not people to come out.	Yes	The large kitchen / diner	No opening windows in kitchen / diner, just French doors.	No		Yes		Much cheaper	Solar panels on roof and water on meter.	No	Yes	No	One parking space at back of house and working garage just down from us. Parking at the front is nigh impossible due to most houses in street turned into flats.		Yes	Yes	It is fine during the day but at night there always seems to be men just hanging around	Yes		No	But a lot of the housing are being renovated before they are turned into flats.	Very Good	Very Good	Very Good	Very Good	Very Good	Very Good	Layout of home	Facilities in home	Defect / repair service	Size of home	Sound insulation	Feeling safe	Amount of storage space	front / back gardens	Appearance of scheme / home	Local area	Layout of estate	Other	Yes	Not yet needed	Very Satisfied		51-65	Female
292	Affinity Sutton	Dawson Close Site	Rented			No answer	Very Good				Downsizing to smaller property	Yes		Very Good		Yes	Dissatisfied	Clothing, bedding, personal affects	Satisfied			Yes	We can hear others talking, their TVs and people coming and going.	Yes	The layout.	The Intercom - Service has no privacy button so if you are ill, people can still buzz you and the main entrance dock doesn't have electricity currently you have to use a key and door's are very heavy.	No		Yes		Cheaper	Solar panels and the flat is built to be more energy efficient.	Yes	Yes	Yes	There should be marked out parking for residents and visitors.	2	Yes	Yes	Yes, it's very well lit.	Yes		Yes		Very Good	Very Good	Good	Good	Very Good	OK	Feeling safe	Size of home	Facilities in home	Layout of home	Local area	Layout of estate	Defect / repair service	Appearance of scheme / home	Amount of storage space	Sound insulation	Other		Yes	None have been made but my husband had a wet room in our last house and needs one now	Very Satisfied	The apartment block needs easy entry for the main door as we have to use a key and seeing my husband has hand and leg problems he finds it very difficult. And like I said above, he needs a wet room. When we viewed the property looking at the bath it looked normal but the level of the bath to the flo…	51-65	Female
293	Affinity Sutton	Dawson Close Site	Rented	Flat	1	No answer	Very Good				Downsizing to smaller property	Yes		Very Good		Yes	Very satisfied		Very satisfied			No		Yes			Yes	Housing benefit	Yes				No					Yes	Yes		Yes		Yes		Very Good	N/A	N/A	N/A	Very Good	Very Good													Yes		Very Satisfied


CREATE TABLE affordable_housing_customer_survey (
  "ref_no" BIGINT,
  "rp" VARCHAR,
  "scheme" VARCHAR,
  "tenure" VARCHAR,
  "type" VARCHAR,
  "bed" DOUBLE,
  "residents" VARCHAR,
  "dhc" VARCHAR,
  "transfer" VARCHAR,
  "h2bsw" VARCHAR,
  "other" VARCHAR,
  "if_you_answered_other" VARCHAR,
  "how_did_you_apply_tell_us_more" VARCHAR,
  "enough_info" VARCHAR,
  "useful_info" VARCHAR,
  "rp_service" VARCHAR,
  "rp_service_comments" VARCHAR,
  "well_designed" VARCHAR,
  "storage_space" VARCHAR,
  "struggle_to_store" VARCHAR,
  "layout" VARCHAR,
  "kitchen_style" VARCHAR,
  "prefered_kitchen" VARCHAR,
  "noise" VARCHAR,
  "what_noise" VARCHAR,
  "shared_areas" VARCHAR,
  "shared_area_comments" VARCHAR,
  "like_most" VARCHAR,
  "like_least" VARCHAR,
  "financial_support" VARCHAR,
  "finance_support" VARCHAR,
  "affordable" VARCHAR,
  "affordable_comment" VARCHAR,
  "energy_bills" VARCHAR,
  "energy" VARCHAR,
  "car" VARCHAR,
  "parking" VARCHAR,
  "viparking" VARCHAR,
  "parking_comments" VARCHAR,
  "no_cars" DOUBLE,
  "safe_home" VARCHAR,
  "tum_safe_home" VARCHAR,
  "safe_outside" VARCHAR,
  "tum_safe_out" VARCHAR,
  "home_attractive" VARCHAR,
  "home_attractiveness_comment" VARCHAR,
  "street_attractive" VARCHAR,
  "street_attractiveness_comment" VARCHAR,
  "shops" VARCHAR,
  "schools" VARCHAR,
  "parks" VARCHAR,
  "community" VARCHAR,
  "health" VARCHAR,
  "public_transport" VARCHAR,
  "n_1" VARCHAR,
  "n_2" VARCHAR,
  "n_3" VARCHAR,
  "n_4" VARCHAR,
  "n_5" VARCHAR,
  "n_6" VARCHAR,
  "n_7" VARCHAR,
  "n_8" VARCHAR,
  "n_9" VARCHAR,
  "n_10" VARCHAR,
  "n_11" VARCHAR,
  "n_12" VARCHAR,
  "disability" VARCHAR,
  "have_adaptions_been_made" VARCHAR,
  "happy_with_adaptions" VARCHAR,
  "adaptations" VARCHAR,
  "overall_satisfaction" VARCHAR,
  "comments" VARCHAR,
  "age" VARCHAR,
  "gender" VARCHAR
);