Air France Reviews Dataset
Ethically Sourced Customer Feedback for NLP Analysis
@kaggle.saharnazyaghoobpoor_air_france_reviews_dataset
Airfrance Tripadvisor Reviews
@kaggle.saharnazyaghoobpoor_air_france_reviews_dataset.airfrance_tripadvisor_reviews
- 1013.13 KB
- 2560 rows
- 4 columns
ratingRating | titleTitle | textText | publisheddatePublishedDate |
|---|---|---|---|
| 1 | WORST AIRLINE | I travel a lot - and I travel often. Last week I flew from Texas USA to Paris to Algiers - and then back the same way for the return flight. First before my trip I purchased luggage checked luggage and then after 2 weeks I saw that it wasn't showing on my ticket. So I call customer service and they … | Wed Nov 13 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | Terrible experience with Airfrance | This review is regarding flight AF185, we booked an Economy Flex flight just so we can choose our own seats in the flight, but even though we’re SkyPriority, we stayed inline for around 2 hours with overly vague information regarding that delay only for them in the end to get back to us and say that… | Wed Nov 13 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | Extremely Disappointing Experience with Air France (Flight #AF185, HKG to CDG) | I recently flew with Air France on flight #185 from Hong Kong to Paris (Nov 10th, 2024), and I am deeply disappointed with the service provided. My experience was marked by a series of issues that left me feeling frustrated and disrespected. Sky Priority Service at Hong Kong Airport Despite paying … | Tue Nov 12 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | Horrible | Wow!!! What a horrible experience!! I've always flown with Porter and was shocked at how bad Air France is in comparison. First they have you check in by printing your own boarding pass on a computer, when porter sends you a digital copy. The problem is the computer doesn't even work, so you have t… | Mon Nov 11 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | The Worst Flight Experience I’ve Ever Had | I spent a fantastic 10-day vacation in Hong Kong with my family, but our return flight with Air France (Flight AF 185) ruined the experience. When we arrived at the check-in counter, we waited over two hours just to receive our boarding passes. Then, only an hour before the flight, they informed us … | Mon Nov 11 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 3 | Really cheap flight experience | We travelled with Air France to New Delhi from Paris, both ways and i was really dissappinted with their economy services. Really bad food, uncortable seats. I felt like i was flying with a low cost company. I don’t know if this is the case with all destinations. Everything looked really cheap. On o… | Sun Nov 10 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 2 | Be Mindful of your Carry-On baggage Weight and Size! | Your carry-on luggage/personal item total weight must be less than 26.4lbs. They do weigh your carry on prior to security. They are also strict with the size of your carry-on bag and will make you check your carry-on if it is too large. Don't make the same mistake we did and have to pay 140 euros at… | Sun Nov 10 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | Terrible Customer Service and Duplicate Baggage Charges – Avoid Air France! | I recently had a highly disappointing experience with Air France that I feel compelled to share. I booked an international trip through a third-party site, but my e-ticket and booking reference were issued by Air France. My itinerary included three legs: Kunming to Shanghai (operated by China Easte… | Fri Nov 08 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 2 | Nightmare | I researched for weeks and felt like I had found a good carrier with Premium Economy. Went ahead and booked probably 8 months before departure. Long story short, about one month before our departure AF moved us around which lost all our extras I had booked. Anyway, there were several things that hap… | Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
| 1 | Not the Air France I remember from previous years | The food gets worse every year and so does the service. No one came to collect garbage, so passengers started leaving it in a pile. The attendant saw it and left the pile for most of the flight. | Thu Nov 07 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
CREATE TABLE airfrance_tripadvisor_reviews (
"rating" BIGINT,
"title" VARCHAR,
"text" VARCHAR,
"publisheddate" TIMESTAMP
);