🍔 Sri Lanka McDonald's FB Reviews Data

Overview:
This dataset offers a unique glimpse into customer feedback from the McDonald's Facebook page in Sri Lanka. Compiled from 134 user reviews, it provides insights into customer experiences and sentiments regarding services and products.

Potential Use:
Given its concise nature, the dataset is ideal for small-scale sentiment analysis, basic natural language processing (NLP), and customer feedback trends. It can be used to train beginner-level models in text analysis or to conduct a basic study of customer satisfaction trends in the fast-food industry in Sri Lanka.

Column Descriptors:

• date: Timestamp of the review
• text: The actual review text
• user/id: SHA-256 hashed user ID for anonymity
• user/name: SHA-256 hashed username for privacy protection

Ethical Data Collection:
The data was ethically scraped using the Apify API, ensuring compliance with user privacy and data collection norms.

Acknowledgements:
Special thanks to McDonald's Sri Lanka for maintaining an engaging Facebook page and to platforms like Kaggle for hosting and facilitating data sharing within the data science community. This dataset not only serves as a learning tool but also highlights the importance of customer feedback in service improvement. Additionally, the thumbnail image used is credited to McDonald's official website: Large French Fries in Compostable Packaging.