Dataset Overview:
The "Pizza Hut Reviews and Ratings: Insights from One of Sri Lanka's Pioneer Branches" dataset comprises a detailed compilation of customer feedback for the Pizza Hut outlet at Union Place, Colombo. This branch stands out as one of the inaugural Pizza Hut locations in Sri Lanka. The dataset is structured to encapsulate a wide array of customer experiences through ratings and textual reviews.
Data Science Applications:
- Sentiment Analysis: Extracting and analyzing customer sentiments from textual reviews.
- Trend Identification: Identifying patterns and trends in customer feedback over time.
- Customer Satisfaction Metrics: Quantifying satisfaction levels based on ratings and review content.
Column Descriptors:
- title: Specifies the Pizza Hut location reviewed, here being Union Place, Colombo.
- stars: Customer-provided rating on a scale from 1 (lowest) to 5 (highest).
- text: Customer's written review, offering deeper insights into their experience.
Ethically Mined Data:
The dataset adheres to strict data privacy standards, including GDPR, ensuring the removal of personal identifiers to maintain reviewer anonymity and privacy.
Acknowledgments:
Gratitude is extended to the platforms enabling this data collection and to Pizza Hut for the use of their logo as the thumbnail image for this dataset. This is purely for illustrative purposes and does not imply any affiliation or endorsement.