311-ServiceRequest-Boston-2021

This dataset contains comprehensive records of non-emergency service requests made by Boston residents throughout the year 2021. The 3-1-1 service provides access to municipal services, diverting non-urgent inquiries from emergency lines. Each entry in the dataset represents a service request initiated by residents or staff through various channels like phone calls, mobile apps, and websites.

*Key Attributes: *

Creation Date: Date and time when the request was generated.
Status: Current status of the request (open, closed, overdue).
Subject: Category or subject of the service request.
Department: The municipal department is responsible for handling the request.
Location: Information about the location where the service is requested.
Source: Mode of request initiation (e.g., app, phone call).

*Data Insights & Analysis: *

Total Records: 273,951 service requests logged in 2021.
Dataset Size: 125 MB, comprising 29 parameters for each request.
Data Source: Available from the Analyze Boston initiative, providing access to diverse city government datasets.
Objective of Analysis:

Explore prevalent complaint categories, department-wise request distribution, and geographic insights.
Investigate processing times, popular request types, and preferred modes of service request initiation.
Generate visualizations to showcase monthly request trends, departmental inflows, and top request reasons.
This dataset provides a valuable resource for exploring municipal service demands, understanding citizen concerns, and analyzing the efficiency of service handling by the city council of Boston.

Boston Neighborhood Geospatial Data

This dataset contains geographic information about the neighborhoods in Boston, Massachusetts. It includes boundaries and spatial details of different neighborhoods within the city.

*Key Attributes: *

Neighborhood Boundaries: Polygonal representations of neighborhood boundaries.
Geographic Coordinates: Spatial data providing the geographical extent of each neighborhood.
Neighborhood Names: Names of the various neighborhoods in Boston.

*Dataset Insights: *

Total Neighborhoods: 26 distinct neighborhoods mapped within the dataset.
Data Source: Derived from reliable city resources, offering precise geographical outlines of Boston neighborhoods.

*Objective of Usage: *

Visualize and analyze spatial distributions and relationships among different neighborhoods in Boston.
Overlay this geospatial data with other datasets to explore location-specific patterns and correlations.
Create maps, perform spatial analysis, and derive insights related to various municipal service requests or demographic trends based on neighborhood divisions.