Baselight

Customer Churn Dataset

Global Customer Churn Dataset

@kaggle.anandshaw2001_customer_churn_dataset

About this Dataset

Customer Churn Dataset

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This Global Customer Churn Dataset is meticulously curated to aid in understanding and predicting customer churn Behaviour across various industries. With detailed customer profiles, including demographics, product interactions, and banking behaviors, this dataset is an invaluable resource for developing machine learning models aimed at identifying at-risk customers and devising targeted retention strategies."

Data Description:

Break down the dataset in detail, describing what each column represents:

RowNumber: A unique identifier for each row in the dataset.

CustomerId: Unique customer identification number.

Surname: The last name of the customer (for privacy reasons, consider anonymizing this data if not already done).

CreditScore: The customer's credit score at the time of data collection.

Geography: The customer's country or region, providing insights into location-based trends in churn.

Gender: The customer's gender.

Age: The customer's age, valuable for demographic analysis.

Tenure: The number of years the customer has been with the bank.

Balance: The customer's account balance.

NumOfProducts: The number of products the customer has purchased or subscribed to.

HasCrCard: Indicates whether the customer has a credit card (1) or not (0).

IsActiveMember: Indicates whether the customer is an active member (1) or not (0).

EstimatedSalary: The customer's estimated salary.

Exited: The target variable, indicating whether the customer has churned (1) or not (0).

This dataset is primed for exploratory data analysis, customer segmentation, predictive modeling to churn behaviour,
and the development of customer retention strategies. It offers rich insights for business strategists, data scientists, and researchers interested in improving customer loyalty and reducing churn rates.

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