Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises | Spain | | | | | | | | | | | 0.65 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises | Portugal | | | | | | | | | | | 0.86 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises | United Kingdom | | | | | | | | | | | 1.96 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises where persons employed have access to the internet | Spain | | | | | | | | | | | 0.86 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises where persons employed have access to the internet | Portugal | | | | | | | | | | | 1.01 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a chatbot or a virtual agent replies to customers | Percentage of enterprises where persons employed have access to the internet | United Kingdom | | | | | | | | | | | 2.18 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a person replies to customers | Percentage of enterprises | Spain | | | | | | | | | | | 5.62 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a person replies to customers | Percentage of enterprises | Portugal | | | | | | | | | | | 5.31 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a person replies to customers | Percentage of enterprises | United Kingdom | | | | | | | | | | | 9.72 | | |
Annual | From 0 to 9 persons employed | All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector | Enterprises with a chat service where a person replies to customers | Percentage of enterprises where persons employed have access to the internet | Spain | | | | | | | | | | | 7.38 | | |