case | 10001 | 10000 | Service | AMS - public empolyment service | https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full | | As of 2020, the Public Employment Service Austria (AMS) makes use of algorithmic profiling of job seekers to increase the efficiency of its counseling process and the effectiveness of active labor market programs. Based on a statistical model of job seekers' prospects on the labor market, the system… | National | Austria | AT | Public Employment Service Austria | Central-Government | 2020 | | | Social protection | Unemployment. | Artificial intelligence | | | | Service personalisation (various) | Not in use anymore | Public Employment Service Austria | Central-Government |
case | 10001 | 10001 | Service | Mona - Public chatbot for companies on the subject of the corona crisis and the economy | https://www.usp.gv.at/Portal.Node/usp/public | | The new chatbot "Mona" is intended to cover all relevant questions for companies on the subject of the corona crisis and the economy. The service of the Federal Ministry for Digitization and Business Location (BMDW) is available online on the "Unternehmens Service Portal" (USP, Company service porta… | National | Austria | AT | Unternehmensservice Portal, Austria | Central-Government | 2020 | | | General public services | Executive and legislative organs, financial and fiscal affairs, external affairs. | Artificial intelligence | | | | Engagement management | Implemented | Unternehmensservice Portal, Austria | Central-Government |
case | 10001 | 10002 | Service | CitizenLab - Youth for Climate | https://youth4climate.be/en/ | | Collecting input was just the easy part: in order to turn these ideas into meaningful actions and recommendations, Youth forClimate needed to process thousands of ideas in a short period of time. This was a perfect use case for the automated data analysis feature of the CitizenLab platform.
As we ac… | National | Belgium | BE | CitizenLab, Belgium | Private sector | 2019 | | | Environmental protection | Environmental protection n.e.c. | Artificial intelligence | | | | Engagement management | Implemented | CitizenLab, Belgium | Private sector |
case | 10001 | 10003 | Service | Walloon - Agricultural subsidy monitoring with the use of GeoAI | https://inspire.ec.europa.eu/sites/default/files/1._location_intelligence_-_gartner_v1.2.pdf | | Walloon uses geo AI with satellite imagery to check whether subsidy requirements are met | Regional | Belgium | BE | Département de l'Agriculture | Local Government | 2020 | | | Economic affairs | Agriculture, forestry, fishing and hunting | Artificial intelligence | | | | Monitoring policy implementation | Implemented | Département de l'Agriculture | Local Government |
case | 10001 | 10004 | Service | AcPaas - Technical procurement documents comparison | https://acpaas.digipolis.be/nl/home | | The city of Antwerp has a platform called Antwerp City Platform as a Service (Acpaas) that uses NLP to compare a technical document of a procurement (or an offer/call?) and find the already existent IT components they have in house (API, applications, etc) that could possibly satisfy some of the req… | Local | Belgium | BE | Digipolis & city of Antwerp | Private sector | 2020 | | | General public services | General public services n.e.c. | Artificial intelligence | | | | Internal support processes | Implemented | Digipolis & city of Antwerp | Private sector |
case | 10001 | 10005 | Service | Flemish Infoline - Automatic classification of incoming phone calls | https://www.innovatieveoverheidsopdrachten.be/en/projects/1700-supported-artificial-intelligence | | NLP is used to automatically classify incoming telephone questions at the 1700 (Flemish Infoline), to integrally transcribe and document the conversations, and to suggest answers. Informatie Vlaanderen use it to detect and categorise the incoming questions faster and more 'finely-meshed', and also i… | Regional | Belgium | BE | Information Flanders, Belgium | Local Government | 2020 | | | General public services | Executive and legislative organs, financial and fiscal affairs, external affairs. | Artificial intelligence | | | | Engagement management | Implemented | Information Flanders, Belgium | Local Government |
case | 10001 | 10006 | Service | ILVO - List of multiple AI projects in the agricultural domain | https://ilvo.vlaanderen.be/en/search-results?q=Artificial+intelligence&id=home&l=en | | The Institute for Agricultural, Fisheries and Food Research (ILVO) evaluated the possibilities of Artificial Intelligence for agricultural applications. Most applications are still in an initial phase and often in collaboration with other knowledge centers. Some concrete projects are: o Processing o… | National | Belgium | BE | Instituut voor Landbouw-, Visserij- en Voedingsonderzoek | Central-Government | 2019 | | | Economic affairs | General economic, commercial and labour affair | Artificial intelligence | | | | Service integration (various) | In development | Instituut voor Landbouw-, Visserij- en Voedingsonderzoek | Central-Government |
case | 10001 | 10007 | Service | Belgium - Detection batch numbers vaccins | https://www.kindengezin.be/nl | | Child and Family has a proof of concept regarding recognition and reading of lot numbers on vaccine packages via the camera of a smartphone. Lot numbers on vaccine packages are not standardized. The goal is to make it easier to store the lot number at the vaccination registration, so that it can alw… | National | Belgium | BE | Kind en Gezin, Belgium | Central-Government | 2018 | | | Health | Medical products, appliances and equipment. | Artificial intelligence | | | | Internal primary processes | In development | Kind en Gezin, Belgium | Central-Government |
case | 10001 | 10008 | Service | Verontrustingen - Enabling accurate predictions to detect day-care services inspection | | | The Flemish Agency for Child and Family (Kind en Gezin) developed an AI system which enables more accurate predictions to detect day-care services which require further inspection. These inspections enable the agencies to keep the quality of the day-care services high and to improve the wellbeing of… | National | Belgium | BE | Kind en Gezin, Belgium | Central-Government | 2014 | | | Social protection | Family and children. | Artificial intelligence | | | | Predictive enforcement processes | Implemented | Kind en Gezin, Belgium | Central-Government |
case | 10001 | 10009 | Service | Camera System - Mobile phone usage on vehicles | https://baseline.vias.be/storage/minisites/methodological-guidelines-kpi-distraction.pdf | | Traffic institute Vias is currently testing a new camera system that registers whether a motorist behind the wheel is on the phone with the phone in hand. Using Artificial Intelligence, the system filters the photos showing that the driver is using a smartphone. Other photos are deleted and faces ar… | Local | Belgium | BE | Traffic Institute Vias | Local Government | 2020 | | | Public order and safety | Police services | Artificial intelligence | | | | Smart recognition processes | Pilot | Traffic Institute Vias | Local Government |