Selected AI Cases In The Public Sector (JRC129301)

Joint Research Centre

@ecjrc.n_7342ea15_fd4f_4184_9603_98bd87d8239a

Table List

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Table 1

@ecjrc.n_7342ea15_fd4f_4184_9603_98bd87d8239a.table_1

360.15 KB
686 rows
46 columns

id ID	name Name	website Website	description Description	geographical_extent Geographical Extent	geographic_coverage_country Geographic Coverage Country	geographic_coverage_nuts_2021 Geographic Coverage NUTS 2021	responsible_organization Responsible Organization	responsible_organization_category Responsible Organization Category	functions_of_government_cofog_level_i Functions Of Government (COFOG Level I)	functions_of_government_cofog_level_ii Functions Of Government (COFOG Level II)	status Status	start_year Start Year	ai_classification_i AI Classification (I)	ai_classification_subdomain_ii_main AI Classification Subdomain (II) (Main)	ai_classification_subdomain_ii_other_i AI Classification Subdomain (II) (Other I)	ai_classification_subdomain_ii_other_ii AI Classification Subdomain (II) (Other II)	ai_classification_subdomain_ii_other_iii AI Classification Subdomain (II) (Other III)	ai_keywords_iii AI Keywords (III)	process_type Process Type	application_type Application Type	technology Technology	interaction Interaction	data_scope_1 Data Scope 1	data_scope_2 Data Scope 2	improved_public_service Improved Public Service	public_citizen_centered_services Public (citizen)-centered Services	increase_quality_of_psi_and_services Increase Quality Of PSI And Services	more_responsive_efficient_and_cost_effective_public_services More Responsive, Efficient, And Cost-effective Public Services	improved_administration Improved Administration	improved_administrative_efficiency Improved Administrative Efficiency	cost_reduction Cost-reduction	responsiveness_of_government_operation Responsiveness Of Government Operation	increased_quality_of_processes_and_systems Increased Quality Of Processes And Systems	open_government_capabilities Open Government Capabilities	increased_transparency_of_public_sector_operations Increased Transparency Of Public Sector Operations	increased_public_participation_in_government_actions_a_8f28b14f Increased Public Participation In Government Actions And Policy Making	improved_public_control_and_influence_on_government_ac_12cbd097 Improved Public Control And Influence On Government Actions And Policies	source Source
1	AMS - public empolyment service	https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full	As of 2020, the Public Employment Service Austria (AMS) makes use of algorithmic profiling of job seekers to increase the efficiency of its counseling process and the effectiveness of active labor market programs. Based on a statistical model of job seekers' prospects on the labor market, the system…	National	Austria	AT	Public Employment Service Austria	Central-Government	Social protection	Unemployment.	Not in use anymore	2020	Learning	Machine learning	Knowledge representation				Public services and engagement	Service personalisation (various)	Artificial Intelligence	G2C	Historical Data	Historical Data	Improved Public Service		x	x	Open Government Capabilities	FALSE				Open government capabilities			x	(https://www.derstandard.at/story/2000119486931/datenschutzbehoerde-kippt-umstrittenen-ams-algorithmus) https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full, https://amsalgorithmus.at/ and https://www.derstandard.at/story/2000119486931/datenschutzbehoerde-kippt-umstrittenen-ams-algorit…
2	Mona - Public chatbot for companies on the subject of the corona crisis and the economy	https://www.usp.gv.at/Portal.Node/usp/public	The new chatbot "Mona" is intended to cover all relevant questions for companies on the subject of the corona crisis and the economy. The service of the Federal Ministry for Digitization and Business Location (BMDW) is available online on the "Unternehmens Service Portal" (USP, Company service porta…	National	Austria	AT	Unternehmensservice Portal, Austria	Central-Government	General public services	Executive and legislative organs, financial and fiscal affairs, external affairs.	Implemented	2020	Communication	Natural language processing	Machine learning	Searching		chatbot	Public services and engagement	Engagement management	Artificial Intelligence	G2C	Dynamic Data	Dynamic Data	Improved Public Service	x	x	x	FALSE	FALSE				FALSE				https://oecd-opsi.org/covid-response/infopoint-mona-unternehmensser-viceportal-usp-chatbot/and https://www.usp.gv.at/Portal.Node/usp/public
3	CitizenLab - Youth for Climate	https://youth4climate.be/en/	Collecting input was just the easy part: in order to turn these ideas into meaningful actions and recommendations, Youth forClimate needed to process thousands of ideas in a short period of time. This was a perfect use case for the automated data analysis feature of the CitizenLab platform. As we ac…	National	Belgium	BE	CitizenLab, Belgium	Private sector	Environmental protection	Environmental protection n.e.c.	Implemented	2019	Learning	Machine learning	Natural language processing			sentiment analysis	Public services and engagement	Engagement management	Artificial Intelligence	G2C	Historical Data	Location Data	Improved Public Service	x		x	Open Government Capabilities	FALSE				Open government capabilities	x	x	x	https://www.citizenlab.co/blog/product-update/natural-language-processing-at-citizenlab-how-machine-learning-can-transform-citizen-engagement-projects/
4	Walloon - Agricultural subsidy monitoring with the use of GeoAI	https://inspire.ec.europa.eu/sites/default/files/1._location_intelligence_-_gartner_v1.2.pdf	Walloon uses geo AI with satellite imagery to check whether subsidy requirements are met	Regional	Belgium	BE2	DÕpartement de l'Agriculture	Local Government	Economic affairs	Agriculture, forestry, fishing and hunting	Implemented	2020	Learning	Machine learning	Computer vision	Automated reasoning			Analysis, monitoring and regulatory research	Monitoring policy implementation	Artificial Intelligence	G2B	Dynamic Data	Location Data	Improved Public Service		x	x	FALSE	FALSE				FALSE				ELISE INSPIRE webinar 3-6-2020 https://inspire.ec.europa.eu/sites/default/files/1._location_intelligence_-_gartner_v1.2.pdf
5	AcPaas - Technical procurement documents comparison	https://acpaas.digipolis.be/nl/home	The city of Antwerp has a platform called Antwerp City Platform as a Service (Acpaas) that uses NLP to compare a technical document of a procurement (or an offer/call?) and find the already existent IT components they have in house (API, applications, etc) that could possibly satisfy some of the req…	Local	Belgium	BE21	Digipolis & city of Antwerp	Private sector	General public services	General public services n.e.c.	Implemented	2020	Reasoning	Automated reasoning	Machine learning			documents comparison	Internal management	Internal support processes	Artificial Intelligence	G2C	Dynamic Data	Dynamic Data	Improved Public Service		x	x	FALSE	FALSE				FALSE				https://acpaas.digipolis.be/nl/product/NLP-engine/about
6	Flemish Infoline - Automatic classification of incoming phone calls	https://www.innovatieveoverheidsopdrachten.be/en/projects/1700-supported-artificial-intelligence	NLP is used to automatically classify incoming telephone questions at the 1700 (Flemish Infoline), to integrally transcribe and document the conversations, and to suggest answers. Informatie Vlaanderen use it to detect and categorise the incoming questions faster and more 'finely-meshed', and also i…	Regional	Belgium	BE2	Information Flanders, Belgium	Local Government	General public services	Executive and legislative organs, financial and fiscal affairs, external affairs.	Implemented	2020	Communication	Natural language processing	Machine learning	Searching	Audio processing	speech recognition	Public services and engagement	Engagement management	Artificial Intelligence	G2C	Dynamic Data	Dynamic Data	Improved Public Service		x	x	FALSE	FALSE				FALSE				https://www.innovatieveoverheidsopdrachten.be/en/projects/1700-supported-artificial-intelligence
7	ILVO - List of multiple AI projects in the agricultural domain	https://ilvo.vlaanderen.be/en/search-results?q=Artificial+intelligence&id=home&l=en	The Institute for Agricultural, Fisheries and Food Research (ILVO) evaluated the possibilities of Artificial Intelligence for agricultural applications. Most applications are still in an initial phase and often in collaboration with other knowledge centers. Some concrete projects are: o Processing o…	National	Belgium	BE100	Instituut voor Landbouw-, Visserij- en Voedingsonderzoek	Central-Government	Economic affairs	General economic, commercial and labour affair	In development	2019	Perception	Computer vision	Machine learning				Public services and engagement	Service integration (various)	Artificial Intelligence	G2B	Historical Data	Location Data	Improved Public Service			x	FALSE	FALSE				FALSE				Flemish Parlement Letter: Applications involving Artficial Intelligence. , Pub. L. No. nr. 138 (2017-2018), 20172018 2 (2017). and https://www.ilvo.vlaanderen.be/language/en-US/EN/Press-and-Media/All-media/ArticleType/ArticleView/ArticleID/4920.aspx
8	Belgium - Detection batch numbers vaccins	https://www.kindengezin.be/nl	Child and Family has a proof of concept regarding recognition and reading of lot numbers on vaccine packages via the camera of a smartphone. Lot numbers on vaccine packages are not standardized. The goal is to make it easier to store the lot number at the vaccination registration, so that it can alw…	National	Belgium	BE	Kind en Gezin, Belgium	Central-Government	Health	Medical products, appliances and equipment.	In development	2018	Perception	Computer vision	Machine learning				Internal management	Internal primary processes	Artificial Intelligence	G2G	Dynamic Data	Dynamic Data	FALSE				Improved Administration Efficency	Improved Administrative Efficiency	x		x	FALSE				Flemish Parlement Letter: Applications involving Artficial Intelligence. , Pub. L. No. nr. 138 (2017-2018), 20172018 2 (2017).
9	Verontrustingen - Enabling accurate predictions to detect day-care services inspection		The Flemish Agency for Child and Family (Kind en Gezin) developed an AI system which enables more accurate predictions to detect day-care services which require further inspection. These inspections enable the agencies to keep the quality of the day-care services high and to improve the wellbeing of…	National	Belgium	BE	Kind en Gezin, Belgium	Central-Government	Social protection	Family and children.	Implemented	2014	Learning	Machine learning	Planning and Scheduling	Automated reasoning			Enforcement	Predictive enforcement processes	Artificial Intelligence	G2C	Historical Data	Historical Data	Improved Public Service		x		Open Government Capabilities	FALSE				Open government capabilities	x			https://www.dialogic.nl/wp-content/uploads/2018/06/VTOM-Small-Kids-Big-Data-Frank-Bongers-mei-2018.pdf
10	Camera System - Mobile phone usage on vehicles	https://baseline.vias.be/storage/minisites/methodological-guidelines-kpi-distraction.pdf	Traffic institute Vias is currently testing a new camera system that registers whether a motorist behind the wheel is on the phone with the phone in hand. Using Artificial Intelligence, the system filters the photos showing that the driver is using a smartphone. Other photos are deleted and faces ar…	Local	Belgium	BE	Traffic Institute Vias	Local Government	Public order and safety	Police Services	Pilot	2020	Perception	Computer vision	Machine learning	Automated reasoning			Enforcement	Smart Recognition processes	Artificial Intelligence	G2G	Dynamic Data	Dynamic Data	FALSE				Improved Administration Efficency	Improved Administrative Efficiency		x	x	FALSE				https://www.vias.be/nl/newsroom/succesvolle-test-met-camerasysteem-om-gsm-gebruik-achter-het-stuur-te-detecteren-/


CREATE TABLE table_1 (
  "id" BIGINT,
  "name" VARCHAR,
  "website" VARCHAR,
  "description" VARCHAR,
  "geographical_extent" VARCHAR,
  "geographic_coverage_country" VARCHAR,
  "geographic_coverage_nuts_2021" VARCHAR,
  "responsible_organization" VARCHAR,
  "responsible_organization_category" VARCHAR,
  "functions_of_government_cofog_level_i" VARCHAR,
  "functions_of_government_cofog_level_ii" VARCHAR,
  "status" VARCHAR,
  "start_year" BIGINT,
  "end_year" DOUBLE,
  "ai_classification_i" VARCHAR,
  "ai_classification_subdomain_ii_main" VARCHAR,
  "ai_classification_subdomain_ii_other_i" VARCHAR,
  "ai_classification_subdomain_ii_other_ii" VARCHAR,
  "ai_classification_subdomain_ii_other_iii" VARCHAR,
  "ai_keywords_iii" VARCHAR,
  "process_type" VARCHAR,
  "application_type" VARCHAR,
  "technology" VARCHAR,
  "interaction" VARCHAR,
  "data_scope_1" VARCHAR,
  "data_scope_2" VARCHAR,
  "improved_public_service" VARCHAR,
  "personalized_services" VARCHAR,
  "public_citizen_centered_services" VARCHAR,
  "increase_quality_of_psi_and_services" VARCHAR,
  "more_responsive_efficient_and_cost_effective_public_services" VARCHAR,
  "new_services_or_channels" VARCHAR,
  "improved_administration" VARCHAR,
  "improved_administrative_efficiency" VARCHAR,
  "cost_reduction" VARCHAR,
  "responsiveness_of_government_operation" VARCHAR,
  "improved_management_of_public_resources" VARCHAR,
  "increased_quality_of_processes_and_systems" VARCHAR,
  "better_collaboration_and_better_communication" VARCHAR,
  "reduced_or_eliminate_the_risk_of_corruption_and_abuse__6c804835" VARCHAR,
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  "improved_public_control_and_influence_on_government_ac_12cbd097" VARCHAR,
  "source" VARCHAR
);