PSTW-1 | AMS - public empolyment service | https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full | As of 2020, the Public Employment Service Austria (AMS) makes use of algorithmic profiling of job seekers to increase the efficiency of its counseling process and the effectiveness of active labor market programs. Based on a statistical model of job seekers' prospects on the labor market, the system… | National | Austria | AT | Public Employment Service Austria | Central-Government | Social protection | Unemployment. | Not in use | 2020 | | Public services and engagement | Service personalisation (various) | No | No | Artificial Intelligence | G2C | x | | | x | x | | | | | | | | | | x | | | x | (https://www.derstandard.at/story/2000119486931/datenschutzbehoerde-kippt-umstrittenen-ams-algorithmus) https://www.frontiersin.org/articles/10.3389/fdata.2020.00005/full, https://amsalgorithmus.at/ and https://www.derstandard.at/story/2000119486931/datenschutzbehoerde-kippt-umstrittenen-ams-algorit… | Learning | Machine learning | Knowledge representation | | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-2 | Mona - Public chatbot for companies on the subject of the economy | https://www.usp.gv.at/en/index.html | The new chatbot "Mona" is intended to cover all relevant questions for companies on the subject of the economy, and previously on the corona crisis. The service of the Federal Ministry for Digitization and Business Location (BMDW) is available online on the "Unternehmens Service Portal" (USP, Compan… | National | Austria | AT | Unternehmensservice Portal, Austria | Central-Government | General public services | Executive and legislative organs, financial and fiscal affairs, external affairs. | Implemented | 2020 | | Public services and engagement | Engagement management | No | No | Artificial Intelligence | G2C | x | | x | x | x | | | | | | | | | | | | | | https://oecd-opsi.org/covid-response/infopoint-mona-unternehmensser-viceportal-usp-chatbot/and https://www.usp.gv.at/Portal.Node/usp/public | Communication | Natural language processing | Machine learning | Searching | | chatbot | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-3 | CitizenLab - Youth for Climate | https://community.youth4climate.info/homepage | Collecting input was just the easy part: in order to turn these ideas into meaningful actions and recommendations, Youth forClimate needed to process thousands of ideas in a short period of time. This was a perfect use case for the automated data analysis feature of the CitizenLab platform. As we ac… | National | Belgium | BE | CitizenLab, Belgium | Private sector | Environmental protection | Environmental protection n.e.c. | Implemented | 2019 | | Public services and engagement | Engagement management | No | No | Artificial Intelligence | G2C | x | | x | | x | | | | | | | | | | x | x | x | x | https://www.citizenlab.co/blog/product-update/natural-language-processing-at-citizenlab-how-machine-learning-can-transform-citizen-engagement-projects/ | Learning | Machine learning | Natural language processing | | | sentiment analysis | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-4 | Walloon - Agricultural subsidy monitoring with the use of GeoAI | https://inspire.ec.europa.eu/sites/default/files/1._location_intelligence_-_gartner_v1.2.pdf | Walloon uses geo AI with satellite imagery to check whether subsidy requirements are met. Automatic and continuous monitoring of 100% of agriculture parcels and crops vs. 5% punctual compliance checks through field visits: taxpayer’s money spent better using satellite images and image processing alg… | Regional | Belgium | BE2 | Département de l'Agriculture | Local Government | Economic affairs | Agriculture, forestry, fishing and hunting | Implemented | 2020 | | Analysis, monitoring and regulatory research | Monitoring policy implementation | Yes | Yes | Artificial Intelligence | G2B | x | | | x | x | | | | | | | | | | | | | | ELISE INSPIRE webinar 3-6-2020 https://inspire.ec.europa.eu/sites/default/files/1._location_intelligence_-_gartner_v1.2.pdf | Learning | Machine learning | Computer vision | Automated reasoning | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-5 | AcPaas - Technical procurement documents comparison | https://acpaas.digipolis.be/nl/home | The city of Antwerp has a platform called Antwerp City Platform as a Service (Acpaas) that uses NLP to compare a technical document of a procurement (or an offer/call?) and find the already existent IT components they have in house (API, applications, etc) that could possibly satisfy some of the req… | Local | Belgium | BE21 | Digipolis & city of Antwerp | Private sector | General public services | General public services n.e.c. | Implemented | 2020 | | Internal management | Internal support processes | No | No | Artificial Intelligence | G2C | x | | | x | x | | | | | | | | | | | | | | https://acpaas.digipolis.be/nl/product/NLP-engine/about | Reasoning | Automated reasoning | Machine learning | | | documents comparison | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-6 | Flemish Infoline - Automatic classification of incoming phone calls | https://www.vlaio.be/en/vlaio-network/programme-innovation-procurement-pip/1700-supported-artificial-intelligence | NLP is used to automatically classify incoming telephone questions at the 1700 (Flemish Infoline), to integrally transcribe and document the conversations, and to suggest answers. Informatie Vlaanderen use it to detect and categorise the incoming questions faster and more 'finely-meshed', and also i… | Regional | Belgium | BE2 | Information Flanders, Belgium | Local Government | General public services | Executive and legislative organs, financial and fiscal affairs, external affairs. | Implemented | 2020 | | Public services and engagement | Engagement management | No | No | Artificial Intelligence | G2C | x | | | x | x | | | | | | | | | | | | | | https://www.innovatieveoverheidsopdrachten.be/en/projects/1700-supported-artificial-intelligence | Communication | Natural language processing | Machine learning | Searching | Audio processing | speech recognition | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-7 | ILVO - List of multiple AI projects in the agricultural domain | https://ilvo.vlaanderen.be/en/search-results?q=Artificial+intelligence&id=home&l=en | The Institute for Agricultural, Fisheries and Food Research (ILVO) evaluated the possibilities of Artificial Intelligence for agricultural applications. Most applications are still in an initial phase and often in collaboration with other knowledge centers. Some concrete projects are: o Processing o… | National | Belgium | BE100 | Instituut voor Landbouw-, Visserij- en Voedingsonderzoek | Central-Government | Economic affairs | General economic, commercial and labour affair | In development | 2019 | | Public services and engagement | Service integration (various) | No | No | Artificial Intelligence | G2B | x | | | | x | | | | | | | | | | | | | | Flemish Parlement Letter: Applications involving Artficial Intelligence. , Pub. L. No. nr. 138 (2017-2018), 2017–2018 2 (2017). and https://www.ilvo.vlaanderen.be/language/en-US/EN/Press-and-Media/All-media/ArticleType/ArticleView/ArticleID/4920.aspx | Perception | Computer vision | Machine learning | | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-8 | Belgium - Detection batch numbers vaccines | https://www.kindengezin.be/nl | Child and Family has a proof of concept regarding recognition and reading of lot numbers on vaccine packages via the camera of a smartphone. Lot numbers on vaccine packages are not standardized. The goal is to make it easier to store the lot number at the vaccination registration, so that it can alw… | National | Belgium | BE | Kind en Gezin, Belgium | Central-Government | Health | Medical products, appliances and equipment. | In development | 2018 | | Internal management | Internal primary processes | No | No | Artificial Intelligence | G2G | | | | | | | x | x | | | x | | | | | | | | Flemish Parlement Letter: Applications involving Artficial Intelligence. , Pub. L. No. nr. 138 (2017-2018), 2017–2018 2 (2017). | Perception | Computer vision | Machine learning | | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-9 | Verontrustingen - Enabling accurate predictions to detect day-care services inspection | https://www.dialogic.nl/wp-content/uploads/2018/06/VTOM-Small-Kids-Big-Data-Frank-Bongers-mei-2018.pdf | The Flemish Agency for Child and Family (Kind en Gezin) developed an AI system which enables more accurate predictions to detect day-care services which require further inspection. These inspections enable the agencies to keep the quality of the day-care services high and to improve the wellbeing of… | National | Belgium | BE | Kind en Gezin, Belgium | Central-Government | Social protection | Family and children. | Implemented | 2014 | | Enforcement | Predictive enforcement processes | No | No | Artificial Intelligence | G2C | x | | | x | | | | | | | | | | | x | x | | | https://www.dialogic.nl/wp-content/uploads/2018/06/VTOM-Small-Kids-Big-Data-Frank-Bongers-mei-2018.pdf | Learning | Machine learning | Planning and Scheduling | Automated reasoning | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |
PSTW-10 | Camera System - Mobile phone usage on vehicles | https://baseline.vias.be/storage/minisites/methodological-guidelines-kpi-distraction.pdf | Traffic institute Vias is currently testing a new camera system that registers whether a motorist behind the wheel is on the phone with the phone in hand. Using Artificial Intelligence, the system filters the photos showing that the driver is using a smartphone. Other photos are deleted and faces ar… | Local | Belgium | BE | Traffic Institute Vias | Local Government | Public order and safety | Police Services | Pilot | 2020 | | Enforcement | Smart Recognition processes | No | No | Artificial Intelligence | G2G | | | | | | | x | | x | | x | | | | | | | | https://www.vias.be/nl/newsroom/succesvolle-test-met-camerasysteem-om-gsm-gebruik-achter-het-stuur-te-detecteren-/ | Perception | Computer vision | Machine learning | Automated reasoning | | | Fri Sep 20 2024 00:00:00 GMT+0000 (Coordinated Universal Time) |