ARCHIVED CER Adjudication Process Transparency

The CER is a continuous improvement organization. Following the completion of a public hearing, we seek feedback on our hearing process from participants to see if we have met our objectives and to hear views on how we can improve. We also use this data to measure our departmental results, specifically the results framework indicator of the “percentage of surveyed participants who indicate that adjudication processes are transparent”. Calculated as percentage of survey responses at the 4 and 5 range of a 5 point scale compared against the total number of responses to CER post-hearing survey questions evaluating participant perspectives about the transparency of CER proceedings. As of 1 April 2026, the CER is no longer measuring the results framework indicator of “percentage of surveyed participants who indicate that adjudication processes are transparent”. As a result, data will no longer be provided after the 2025-2026 fiscal year.

Organization: Canada Energy Regulator | La Régie de l’énergie du Canada

Last modified: 2026-04-11T16:23:14.512252