About this Dataset

SFO Screening Checkpoint Satisfaction October, 2019

The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.

A code-list is attached to assist with analysis.

Our research partner is San Francisco-based Corey, Canapary & Galanis Reasearch
Organization: City of San Francisco
Last updated: 2020-11-10T16:57:06.158638
Tags: customer, satisfaction-survey, screening-checkpoint, sfo, survey

Tables

Table 1

@usgov.city_of_san_francisco_sfo_screening_checkpoint_satisfa_f894340f.table_1

49.98 kB
546 rows
36 columns

CREATE TABLE table_1 (
  "respnum" BIGINT,
  "ccgid" BIGINT,
  "runid" VARCHAR,
  "area" VARCHAR,
  "day" VARCHAR,
  "date" VARCHAR,
  "meth" BIGINT,
  "q1" BIGINT,
  "q2a" BIGINT,
  "q2b" BIGINT,
  "q2c" BIGINT,
  "q2d" BIGINT,
  "q2e" BIGINT,
  "q2f" BIGINT,
  "q2g" BIGINT,
  "q2h" BIGINT,
  "q2i" BIGINT,
  "q2j" BIGINT,
  "q2k" BIGINT,
  "q2l" BIGINT,
  "q3" BIGINT,
  "q4_1" BIGINT,
  "q4_2" DOUBLE,
  "q4_3" VARCHAR,
  "q5" BIGINT,
  "q6" BIGINT,
  "q7" BIGINT,
  "q8" BIGINT,
  "q8country" VARCHAR,
  "q9" BIGINT,
  "q10" BIGINT,
  "lang" BIGINT,
  "q3a_verbatim" VARCHAR,
  "q3a1" BIGINT,
  "q3a2" DOUBLE,
  "q3a3" DOUBLE
);