About this Dataset

EMS - Communications Measures

Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.
Organization: City of Austin
Last updated: 2020-11-12T13:28:02.605105
Tags: 911, 911-calls, ambulance, atcems, austin, call-processing, communications, emergency-medical-services, ems, grade-of-service, mpds-compliance, performance, travis-county, workload

Tables

Table 1

@usgov.city_of_austin_ems_communications_measures.table_1

14.06 kB
81 rows
12 columns

CREATE TABLE table_1 (
  "month_key" BIGINT,
  "month_year" VARCHAR,
  "n_911_call_count" BIGINT  -- 911 Call Count,
  "grade_of_service" DOUBLE,
  "grade_of_service_target" BIGINT,
  "calls_processed_count" BIGINT,
  "call_processing_interval" DOUBLE,
  "call_processing_interval_target" BIGINT,
  "call_processing_compliance" DOUBLE,
  "call_processing_compliance_target" BIGINT,
  "mpds_triage_compliance" DOUBLE,
  "mpds_triage_compliance_target" BIGINT
);