Airline Reviews Dataset
Exploring the insights into Passenger Satisfaction and Service Quality
@kaggle.sujalsuthar_airlines_reviews
Exploring the insights into Passenger Satisfaction and Service Quality
@kaggle.sujalsuthar_airlines_reviews
This dataset contains reviews of the top 10 rated airlines in 2023 sourced from the Airline Quality (https://www.airlinequality.com) website. The reviews cover various aspects of the flight experience, including seat comfort, staff service, food and beverages, inflight entertainment, value for money, and overall rating. The dataset is suitable for sentiment analysis, customer satisfaction analysis, and other similar tasks.
Usage
List of Airlines
This dataset is provided under the MIT License.
CREATE TABLE airlines_reviews (
"title" VARCHAR,
"name" VARCHAR,
"review_date" TIMESTAMP,
"airline" VARCHAR,
"verified" VARCHAR,
"reviews" VARCHAR,
"type_of_traveller" VARCHAR,
"month_flown" VARCHAR,
"route" VARCHAR,
"class" VARCHAR,
"seat_comfort" BIGINT,
"staff_service" BIGINT,
"food_beverages" BIGINT -- Food \u0026 Beverages,
"inflight_entertainment" BIGINT,
"value_for_money" BIGINT,
"overall_rating" BIGINT,
"recommended" VARCHAR
);Anyone who has the link will be able to view this.