Baselight

Consumer Complaints Database

Financial services complaints

@kaggle.sebastienverpile_consumercomplaintsdata

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About this Dataset

Consumer Complaints Database

Context

One question people always have is: What is the best financial institution, or at what bank are customers the most happy?
The answer to these questions might be of interest to individuals looking to change banks/financial institution, people who are moving to a new different city or state.

Content

What's inside is more than just rows and columns. Make it easy for others to get started by describing how you acquired the data and what time period it represents, too.

Acknowledgements

Data source : https://catalog.data.gov/dataset/consumer-complaint-database

Inspiration

Your data will be in front of the world's largest data science community. What questions do you want to see answered?

Tables

Consumer Complaints

@kaggle.sebastienverpile_consumercomplaintsdata.consumer_complaints
  • 128.83 MB
  • 903983 rows
  • 18 columns
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CREATE TABLE consumer_complaints (
  "date_received" TIMESTAMP,
  "product" VARCHAR,
  "sub_product" VARCHAR,
  "issue" VARCHAR,
  "sub_issue" VARCHAR,
  "consumer_complaint_narrative" VARCHAR,
  "company_public_response" VARCHAR,
  "company" VARCHAR,
  "state" VARCHAR,
  "zip_code" VARCHAR,
  "tags" VARCHAR,
  "consumer_consent_provided" VARCHAR,
  "submitted_via" VARCHAR,
  "date_sent_to_company" TIMESTAMP,
  "company_response_to_consumer" VARCHAR,
  "timely_response" VARCHAR,
  "consumer_disputed" VARCHAR,
  "complaint_id" BIGINT
);

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