Baselight

Telco Customer Churn - 2

Focused customer retention programs

@kaggle.davidlaya_telco_customer_churn_2

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About this Dataset

Telco Customer Churn - 2

Context

"Predict behavior to retain customers. You can analyze all relevant customer data and develop focused customer retention programs." [IBM Sample Data Sets]

Content

Each row represents a customer, each column contains customer’s attributes described on the column Metadata.

The data set includes information about:

  • Customers who left within the last month – the column is called Churn
  • Services that each customer has signed up for – phone, multiple lines, internet, online security, online backup, device protection, tech support, and streaming TV and movies
  • Customer account information – how long they’ve been a customer, contract, payment method, paperless billing, monthly charges, and total charges
  • Demographic info about customers – gender, age range, and if they have partners and dependents

Inspiration

To explore this type of models and learn more about the subject.

Tables

Wa Fn Usec Telco Customer Churn 2

@kaggle.davidlaya_telco_customer_churn_2.wa_fn_usec_telco_customer_churn_2
  • 93.88 KB
  • 4265 rows
  • 21 columns
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CREATE TABLE wa_fn_usec_telco_customer_churn_2 (
  "customerid" VARCHAR,
  "gender" VARCHAR,
  "seniorcitizen" BIGINT,
  "partner" VARCHAR,
  "dependents" VARCHAR,
  "tenure" BIGINT,
  "phoneservice" VARCHAR,
  "multiplelines" VARCHAR,
  "internetservice" VARCHAR,
  "onlinesecurity" VARCHAR,
  "onlinebackup" VARCHAR,
  "deviceprotection" VARCHAR,
  "techsupport" VARCHAR,
  "streamingtv" VARCHAR,
  "streamingmovies" VARCHAR,
  "contract" VARCHAR,
  "paperlessbilling" VARCHAR,
  "paymentmethod" VARCHAR,
  "monthlycharges" DOUBLE,
  "totalcharges" DOUBLE,
  "churn" VARCHAR
);

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